May 08, 2019 netapp flexcache software now supports netapp cloud volumes ontap, allowing organizations to experience the benefits of flexcache in hybrid cloud deployments. Whether you have to meet a performance requirement, capacity requirement, reliability standard, or a combination of all, our experts can continue reading. The netapp services team delivers actionable intelligence for managing and optimizing your data management solutions with proactive and predictive technology. Netapp solutions from microway let a microway hpc expert custom architect a netapp storage solution for you application or cluster. Use to stay on top of upcoming netapp eol dates for all your fas, vseries, eseries, and efseries filers. The eos date is usually of most concern to netapp end users because this is when primary and extended support. Our supportedge services combine live, cloud, and digital resources to deliver comprehensive supportwhenever, wherever, and however you need it. The netapp fas series filers are ideal for it environments needing scaleout deployments. Netapp reports fourth quarter and fiscal year 2019 results. Netapps attention to optimizing data pipelines amplifies the rapidly expanding ecosystem of nvidia ai hardware and software. With increased flash capacity, and unparalleled scalability, the netapp fas series storage array is made for maximum uptime and cost efficiency.
Netapp reports third quarter of fiscal year 2020 results. Register now to join more than 4,000 active netapp customers, partners and employees community members share advice, help one another with problem solving and even share customized addon utilities and tools for your netapp products. Because of netapp highperformance computing and by moving data to the hybrid cloud, ducati has. Eduardo rivera is the senior it manager of storage engineering services for netapp it. Mar 25, 2020 netapp and nvidia are delivering ai solutions that help enterprises accelerate ai adoption and manage projects more easily as they progress from pilot to production. These cloud data service terms terms set forth the terms and conditions under which netapp provides customers a right to access and use cloud data services, with the exception of cloud volumes ontap that is governed by the end user license agreement eula as set forth below. Pod is the best way we know to support their business growth.
You can verify the proof of entitlement on the netapp support site. Telephone advice and guidance tag software support for netapp eseries. Netapp is an important partner for nvidia as we work to. Despite this significant popularity, sql server 2008 and r2 reached their formal end of life on the july 9, 2019 while its popular cousins windows server 2008 and r2 will also be reaching end of life support from microsoft on january 14, 2020. Through our own warehouse and logistics, we can service netapp storage systems for at least seven years after the expiration of the eol. Software support plan is also included in any of our supportedge service plans. Netapp technical support services includes supportedge, software support plan, support account managers, and residency services. Data ontap os release support for every supported data ontap os release listed in the imt, we support. Get software support for your netapp system and hostbased software including remote technical support, access to the netapp support site, and software updates. Additional definitions volume is a logical storage resource in azure netapp files that contains a file system and is used to store data. Netapp hci solutions deliver valueadd capabilities across public, private, hybrid and multicloud in technology areas such as devops, end user computing, enterprise applications, artificial intelligence, data protection and data fabric management. Netapp fas series end of life eol and end of support dates. Anywhere, anytime, as used by your workforce, your data is consistent, and performance is guaranteed.
Overthewire encryption for netapp snapmirror technology and flexcache increases security for data replication and remote caching. Eduardo and his team design, architect, and deploy data storage services. No longer supported netapp products are you keeping it old school with a netapp relic no longer officially supported by netapp. If a certain piece of netapp equipment has reached end of availability eoa or end of support eos, you may wonder how to renew netapp support. Support for eol netapp ds14 mk2 is here park place. Netapp software support plan technical support for netapp. Recently, synextra also deployed netapp ontap select and netapp storagegrid, at times surprising even netapp. Therefore, you should not disable autosupport unless absolutely necessary. The research triangle park site of netapp is integral to the success of netapp engineer team responsible for the entire life cycle of product delivery starting from identifying the industry trends that drive the longterm product architecture all the way to creating the solution specific collateral that is the handbook for customers to deploy. In the software licenses section, search for each controller serial number that is in the cluster the first results should include all the controllers in the cluster, but this might not always be the case. For netapp service and support product programs end of availability index, you can refer below link. Ibm technology support services for netapp products. Once you have received an end oflife eol notification from brocade, you can continue to purchase the product until the last time order date, assuming that it is still available. An endofservicelife announcement can spell trouble for it managers.
Software offerings are core differentiators in attracting new customers, maintaining customer loyalty, and fending off competitors. Netapp will continue to provide support on its standalone software products until eoa has been announced for that software product and the software product has reached its end of support eos date. Netapp 2040 fas2040 support ends 2017 since netapp s refresh of the fas2000 line, weve been discussing impending loss of netapp 2040 fas2040 support. It also is available for standalone and valueadd netapp software products. The netapp support remains at the same premium price, but the value dwindles over time as updates and bug fixes go away, software support is rescinded, and the eol march continues toward eosl, when netapp. Eos, or end of support, is the date after which netapp will no longer support the hardware or software for a product after it has been declared eoa. The front end nvmefc connectivity makes it possible to achieve optimal performance from an allflash array for workloads that include artificial intelligence, machine learning, realtime analytics, and mongodb, as well as businesscritical databases. Netapp adheres to a software product version lifecycle management policy. Isc group is the industry leader in postwarranty maintenance and support. Netapp technical support and maintenance sales policy external version 4. Founded in 1992 with an ipo in 1995, netapp offers hybrid cloud data services for management of applications and data across cloud and onpremises environments. In may 2018 netapp announced its first end to end nvme array called all flash fas a800 with release of ontap 9. Ibm technology support services for netapp products provides integrated services to consolidate your support contracts for netapp and other vendors into one contract, resulting in reduced overall maintenance costs and a better return on investment.
Are you keeping it old school with a netapp relic no longer officially supported by netapp. Volume connectivity is bidirectional network traffic between the volume and other ip addresses using tcp or udp network protocols in which the volume is configured for allowed traffic. What endofsupport eos means for your netapp hardware. The last date on which a product will be supported by netapp. Zerowait supports all systems sold through this program, and continues to provide support long after netapp s eos. As its name suggests, it is a date after which you will no longer be able to purchase the product in question directly from a manufacturer like netapp or emc. With the product refresh that brought us the fas3250, we knew that the fas3240 would fall out of support, but netapp.
He said netapp will support talon customers regardless of their back end storage. Netapps intelligent global file cache is a softwarebased solution that delivers fast and secure access to data for users by caching active data sets to distributed offices globally. Netapp end of life hardware list and support options is able to maintain netapp storage well after the end of life period. New solutions from netapp power enterprise ai needs. Whats the difference eol, eosl, eoa, eos reliant blog. If it is covered under netapp support, you may still be able to get upgrades for a filer after it is eoa. Synextras primary storage is the netapp aff system.
Eos, or end of support, is the date after which netapp will no longer support the hardware or software. A nondisruptive ontap software update for aff a300, aff a400, aff a700, aff a700s, and aff a800 arrays allows these devices to support an end to end nvme storage stack. We recently received a call from a customer who contacted netapp and arranged for a support. Netapp products and their data management features can help optimize your. Unfortunately, sometimes even netapp doesnt know whether or not they offer it. Netapp s attention to optimizing data pipelines amplifies the rapidly expanding ecosystem of nvidia ai hardware and software. April 28, 2016 netapp technical support and maintenance sales policy external page 3 version 4. Netapp software support plan technical support for. Netapp will support thirdparty kubernetes platforms with a distributionagnostic hybrid infrastructure. Nve allows ontap to encrypt data and to have that data stored on disk without requiring selfencrypting drives. Shareholders may communicate with netapp s board of directors through netapp s corporate secretary by writing to the following address. With it disruptions minimized, watch productivity soar across the organization.
The software support plan is included in all netapp hardware supportedge plans. Products introducing endtoend nvme for flexpod white. Platforms spares and spare kits storage software networking power, cabinets power, cables services switches intelligent caching modules. Netapp end ofavailability eoa and end of support eos information new. The new customer wins had a significant footprint in terms of the resources that we needed to underpin the business. Basically, its advantageous for netapp to make it seem that your problems would be solved with newer hardware. The eosl usually follows three to five years after the eol. If you do disable autosupport, data is still collected but not transmitted to netapp. The netapp aff a400 offers full end to end nvme support at the midrange. The objective of this policy is to enable customers to predictably manage it infrastructure.
Discuss end of support eos hardware and software such as. Netapp volume encryption nve is a softwarebased, dataatrest encryption solution available starting with netapp ontap 9. Netapp end of life hardware list and support options. End oflife, deprecated and extended support obsolescence policy netapp products and features. The company states that its longterm goal is to have netapp hci focus on delivering a software. Software development lifecycle sdlc solutions netapp. This support is based on their published end of life end of support dates, so the length of time a system may be supported by netapp depends on the type of system.
Join conversations about netapp ontap software, fas, oncommand storage management software, and workflow automation wfa. Eos, or end of support, is the date after which netapp will no longer support the hardware or software for a product that has been discounted in an eoa. In the software licenses section, search for each controller serial number that is in the cluster the first results should include all the. With this expansion, netapp now delivers the widest range of support for microsoft windows and linux workloads. Netapp s intelligent global file cache is a software based solution that delivers fast and secure access to data for users by caching active data sets to distributed offices globally. How to renew netapp support after eoa and eos park place. Netapp fas series end of life eol dates the netapp fas series filers are ideal for it environments needing scaleout deployments. The options with the oem are limited and shortterm at this point in the hardware lifespan, if they are available at all. Its back end storage platform is netapp eseries hybrid flash storage. Netapp excludes acquisitionrelated expenses, including a due diligence, legal and other onetime integration charges and b write down of assets acquired that netapp does not intend to use in its. Keep your application and businesscritical data environments happy. The eos date is usually of most concern to netapp end users because this is when primary and extended support will no longer be offered. Simplify storage operations across your hybridcloud and onpremises environments.
Is there a link if you know for ontap support matrix, to see whcih versions are current and which versions are eol. From this point on, netapp officially no longer provides any support at all. End of support life for netapp fas3240 weve been predicting that an oem announcement about ending netapp fas3240 support could not be far away. The last date on which netapp will ship a product for which a purchase order has been placed. According to netapp, organizations want ways to improve speed and responsiveness of the applications they use for important business operations. Eduardo was a member of a small tiger team that created the vision and concept for the netapp. Offers premium onsite and remote support while meeting security requirements.
Registered users have access to a wide variety of documentation and kb articles related to our products. Deliver data control and visibility for netapps data fabric. By the end of 2019, netapp was one of the fastestgrowing san vendors by revenue among the established enterprise it infrastructure vendors, idc said. Board of directors, co corporate secretary, netapp, inc. Its backend storage platform is netapp eseries hybrid flash storage. Whether youre doing agile development, or implementing devops, improving your software development lifecycle is a top priority. Recently, synextra also deployed netapp ontap select and netapp storagegrid, at times surprising even netapp with its usecase innovations. Support is offered until the end of service life, but very limited because the software and firmware is no longer developed. The time period where netapp provides partial support for a version of a software product, including technical support, root cause analysis, documentation and. We needed reliable performance at the back end to support our oracle enterprise and business databases. Lenovo will manufacture and test the products at lenovos factories throughout the world and will gain full access to netapp ontap software that controls the storage arrays. End of netapp fas3240 maintenance doesnt require new hardware netapp has been taking a beating lately with a hungry press asking tough questions about how a traditional storage provider will survive commodity and lowcost cloud encroachment, and now even netapp fas3240 maintenance has become an issue.
Autosupport is the primary troubleshooting tool used by netapp in supporting ontap select. Netapp technical support and maintenance sales policy. Netapp end of life hardware maintenance for netapp eol storage. Lenovo and netapp get very close on storage systems. Netapp will provide updates, bug fixes or patches as deemed necessary and commercially reasonable for its 7mode deployments for 3 years beyond end of availability eoa of fas8000 and fas2500 platforms in data ontap 8. We are promoting aggressively to new prospects a bundle that would include talon storage and netapp cloud volumes, at a significantly lower tco, lye said. When a netapp product or feature has reached end oflife eol cycle, your software provider will. No longer supported netapp products discussions netapp. Netapp products and their data management features can. The last date on which a product will be available for quoting from netapps pricelist.
Netapp volume encryption and netapp aggregate encryption. Buy a netapp software support plan technical support for netapp snapmirror or other replication software at. End of availability along with the corresponding end of software support and end of hardware support can be found at the netapp support site. When netapp decides it will no longer support its storage, server, or network hardware.
Contact support report an issue provide feedback support alerts system change calendar. There is support for eol netapp ds14 mk2 equipment, disk shelves designed for use with netapp controllers. Rubrik offers nextgeneration data management with firsttomarket support for netapps proprietary snapdiff apis across onpremises and clouds. Aug 21, 2019 the ef600 series is an end to end nonvolatile memory express nvme midrange product that aims to quicken access to data. Discuss end of support eos hardware and software such as storevault, data ontap 6, datafort and older fas models here. No longer supported netapp products netapp community. End of netapp fas3240 maintenance doesnt require new. This is when the customer is purchasing new product and will trade in existing product to netapp.
By the end of 2020, they expect to be collecting, analyzing and applying data from over 150,000 bikes. With increased flash capacity, and unparalleled scalability, the netapp. For more information on netapp product milestones, postwarranty support options, and how to save on eol data storage hardware, call or chat today. We support several netapp product families, including nseries, fasseries, filer and nearstore systems and the networking fabric that connects them. Netapp support hardware maintenance netapp supportedge. For some software products, there is a secure software support. Netapp third party storage support services from cds also cover equipment that has reached manufacturer end of life, delivering continuous return on investment for many years beyond eol. Apr 04, 2017 for customers running data ontap operating in 7mode through the 8. An end ofservicelife announcement can spell trouble for it managers.
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